My Portfolio
Proximity Communications Nigeria
Commercial Call Center Facility
Description.
Proximity Communications Nigeria Limited needed a modernized compact state-of-the-art call center to handle its rapidly growing client-facing business in Lagos, Nigeria.
I was contracted to research, design, deploy & maintenance this project. I also designed & deployed their enterprise network infrastructure and optimized & integrated this project to their corporate network.
Client:
Proximity Communications Nigeria
Tools & Services:
SWYQ, Networking, Hardware, Windows 7, Netgear, VOIP, IP-PBX, Management, Leadership
Project Link:
On-Site (Client Head Office)
Brief & Idea.
Proximity Communications Nigeria needed to strengthen ties with its enterprise clients while staying ahead of its competitors in their industry space.
With a modernize & easy to deploy, run & manage on-location call center, running campaigns
and support their clients customers would reduce cost by up to 38% and improve efficiency and marketing for their clients by up to 60%
Result.
After 4 weeks of planning, designing & deployment, I successfully launched a fully functional 10-seater call-center at Proximity Communications Nigeria Limited head office at Ogba Lagos, Nigeria.
Bleeding-edge technologies (as at 2009) were used to build this project. I delivered on all requirements by clients and more.
This project is still fully functional and managed by Proximity Communications Nigeria.